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Shipping & Delivery

Get answers to your questions about shipping and delivery, including international shipping options. This section provides details on shipping times, rates, tracking, and how to ensure your order reaches you wherever you are.

Do you ship worldwide?

mBIOTA Elemental™ is available to ship internationally to 63+ countries. Once you enter your shipping address at checkout, shipping expenses, duties and taxes will be reflected within the shopping cart. International shipments are shipped Delivery Du

How soon will my order ship?

Orders placed before 12 pm EST (Monday-Friday) generally ship same day, but all orders will normally ship within 1-2 business days at most.

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. Free shipping is provided on all U.S. orders. Orders require around 1-2 business days for processing, and are shipped via UPS Ground from our warehouse in Utah. A trac

Do you offer expedited shipping?

Yes, we do offer expedited shipping for US domestic orders. Please keep in mind that orders placed after 12 pm EST on weekdays will ship the following business day.

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship

What do I do if my order arrives incorrect, damaged, or incomplete?

If you have an incomplete, incorrect, or damaged shipment, please contact our Customer Care team or email us at [email protected].

Do you ship to P.O. Boxes?

If you require shipping to a P.O. Box address, we can ship your order via USPS. Please note that shipping via USPS may take longer - we recommend providing a physical street address at checkout for fastest delivery.

Is your product stocked in any physical store locations? Can I pick up my order locally?

mBIOTA Elemental™ is available online only at this time. Please note, all orders are shipped directly to your doorstep, and we cannot facilitate local pick up at this time.

How do I calculate the total cost of my order in my local currency with shipping included?

To determine the total cost of your order in your local currency, including shipping, please add the desired item to your shopping cart and proceed to checkout. At the checkout, enter your address to receive the final total price along with the shipp

Why is international shipping so expensive?

There are several factors contributing to the expense of international shipping. All international shipments are shipped Delivery Duty Paid (DDP) - meaning all duties and taxes are assessed up front at checkout, and there will be no surprise customs

How much does international shipping cost?

There are several factors contributing to the expense of international shipping. All international shipments are shipped Delivery Duty Paid (DDP) - meaning all duties and taxes are assessed up front at checkout, and there will be no surprise customs

How can I track my order?

Once your order has shipped an order tracking email will be sent to the email address on file with your order. You can also review your order tracking and status at any time by logging in here or by using the "Track and manage my orders" feature from